At Sigal Rover, we are committed to delivering your outdoor and travel gear in a timely and secure manner. Please read the following shipping policy for details on our delivery process.
1. Order Processing Time
- All orders are processed within 1 to 2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeframe
- Standard delivery typically takes 3 to 7 business days after dispatch, depending on your location.
- For remote or rural areas, delivery may take up to 10 business days.
- You will receive a confirmation email or SMS once your order has been shipped, including tracking details (if available).
3. Shipping Charges
- Shipping is free on all orders above a certain threshold — otherwise, a flat shipping fee will be applied at checkout.
- All charges are clearly displayed before you complete your purchase.
4. Delivery Method
- We use trusted courier partners to ensure safe and efficient delivery.
- Orders are delivered to the shipping address provided at checkout. Please ensure the information is accurate to avoid delays.
5. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) as our sole payment method.
- Please ensure someone is available to receive and pay for the order upon delivery.
6. Delays and Exceptions
- While we strive to meet our delivery timelines, delays may occasionally occur due to weather, logistics, or unforeseen circumstances.
- In the event of significant delays, our team will reach out to inform you of the revised delivery schedule.
Need Help?
For shipping inquiries, order tracking, or assistance, please contact us at:
📧 [email protected]